Our cloud-based services
will keep you soaring.
Your healthcare practice
needs healthy IT.
We're your virtual
chief information officer.

Serving the IT Needs of WNC for 35 Years.

Electronic Office has been serving the community of Western North Carolina since 1981. Our mission is to be the trusted technology advisor of each client we serve. We provide managed IT services to clients in Western North Carolina as well as those with remote offices across the U.S. and its territories. We provide hardware and software support, acquisition services, and bench repair for PCs and printers.

IT SOLUTIONS

Experts in IT for Business

By partnering with Electronic Office, you get proven enterprise-level expertise previously unavailable to small and medium-sized businesses. We provide the security and stability for your IT environment so you can focus on driving your business, not worrying about technology. By establishing a reliable environment, pains associated with IT will be replaced by peace of mind knowing your systems always work.

Managed IT

Electronic Office's support plans offer a set of comprehensive IT management services at a predictable and affordable monthly cost. Our plans provide first-class IT support and a sophisticated set of IT management tools to ensure your systems are available when you need them.

Healthcare IT

Our staff has a comprehensive understanding of HIPAA and HITECH requirements as well as the pros and cons of available practice management and electronic health record software. This expertise has helped us to build a client base that is 80% healthcare clients.

Cloud Solutions

Electronic Office provides best-in-class cloud based IT solutions including Microsoft's Office 365 platform, data backup and recovery, antivirus and antispam, and voice solutions.

IT Security

Understanding network security can be complicated, but ensuring that your network is secure from malicious threats shouldn’t be. Protect your infrastructure from threats and compliance violations with powerful, easy-­to-­use solutions.

IT Assessments

Whether you're assessing your business's readiness for the cloud, evaluating staffing issues or looking to cut IT costs, the in-depth nature of Electronic Office's IT Assessments allow our staff to ensure that all your critical questions get answered.

Data Backup

With our backup solution, you can expect to have your data and applications protected, accessible and available quickly. We provide peace of mind knowing that you are prepared for anything with on-demand verification that your server and data have been replicated.

Our mission:
Be the trusted technology advisor of each client we serve.

Established. Experience. Expertise.

The experience, expertise and education of our staff as well as the longevity of our company sets us apart from other IT providers. The Electronic Office is recognized as a technology thought leader in Western North Carolina. Our highly-trained team provides best-in-class support from our Network Operation Center (NOC).

Leadership

Kemper Brown

Kemper W. Brown

PRESIDENT AND CEO

Electronic Office was founded by our president and CEO, Kemper W. Brown. Kemper is originally from New Orleans and moved to Atlanta, where he worked as a systems analyst for Georgia Power. In 1981, he and his wife moved to Asheville to start the business and build a home. Kemper holds an MBA from Tulane University and is a Certified Information Systems Security Consultant.

Kemper Brown, Jr.

Kemper Brown, Jr.

VICE PRESIDENT

Kemper is an Asheville native where he grew up working at the Electronic Office. He graduated from the University of North Carolina at Chapel Hill with a BS in chemistry. Following 3 years working in biotechnology and drug development, he moved back to Asheville to join Electronic Office in 2011. Kemper attended the Carolina Business Institute and is a Certified Information Systems Security Professional (CISSP). His interests include tennis, skiing, entrepreneurship, technology, and family businesses.

Matthew Shea

Matthew Shea

CHIEF OPERATING OFFICER

Originally from New Hampshire, Matt moved to Asheville from Florida, where he attended Broward College, and was a logistics coordinator for Miami-Dade County. Prior to his current position, Matt served as Service Manager and later Operations Manager. Matt holds numerous industry hardware and operation certifications.

Management Team 

Brett Yarrington

Brett J. Yarrington

EXECUTIVE DIRECTOR OF CLIENT SERVICES

Brett is originally from the Tampa Bay area of Florida where he functioned as a business analyst and later as a successful executive account manager for Sage Software. Brett moved to Western North Carolina in 2008 to raise his children and pursue outdoor interests. Combining a mix of experience, professional leadership and business strategy, Brett works with clients to maximize the benefits of technology.

Kevin James

Kevin James

IT MANAGER

Kevin and his wife Lori moved to the Asheville area from Vermont in 2009 and shortly after he began his career at Electronic Office. While working for IDX Systems and later GE Healthcare, Kevin gained many years of experience in several areas of IT. Kevin currently holds a Microsoft MCSE certification.

Victor Ray

Victor Ray

SERVICE DELIVERY MANAGER

Prior to moving to Asheville in 2014, Victor worked as a client user support specialist for Ascension Health in his hometown of Indianapolis, Indiana. He also held positions as business relations manager and service delivery manager with the Consolidated City of Indianapolis and Marion County. Through both experiences he developed extensive knowledge in client relationship management, business analysis, project management, and service delivery management.

Lacey Hein

Lacey Hein

BUSINESS/HR MANAGER

Originally from Charleston, SC, Lacey has lived in WNC for over 20 years. She holds a bachelor of science degree in business administration with a specialization in finance from UNC-Pembroke and has over 12 years of experience in human resources, office management, and accounting. Lacey is an avid horseback rider focusing in Western Dressage and volunteers with the Hendersonville High School Band and Boy Scout Troop 605.

Our History

1981

Where It All Began

On October 1, 1981, The Electronic Office (EO) opened at 780 Hendersonville Road in the South Forest Shopping Center as a retail store selling and servicing typewriters, word processors, and microcomputers.

Electronic Office in 1982
1984

Leading the Way in Medical IT

The Electronic Office collaborated with pediatric surgeon Dr. Frederick "Fritz" Rector to develop and implement the first medical practice management system in Asheville.

EO in 1984
1993

First Internet Service Provider

Kemper Brown, Bill Fishburne and the Electronic Office founded Internet of Asheville (IOA). IOA was the first internet service provider in Western North Carolina.

Internet of Asheville
2003

Growth and Expansion

In the autumn of 2003, the Electronic Office moved to its current location at 1257 Sweeten Creek Road. This secure facility would provide the space needed to transition EO from a product-based to a services-based company.

Kemper Outside EO
2004

First in Managed IT Services

Electronic Office achieved another first in Western North Carolina by launching a managed IT services solution. Using cutting-edge technology, EO began monitoring client systems 24x7x365.

Small Business Award
2016

Our Team Today

Today Electronic Office has grown to a team of over 40 associates.

2015b

Our Partners

The Electronic Office takes pride in partnering with best-of-breed organizations that share our values and commitment to excellence. These partners range from international enterprises to local small businesses, and all have been recognized across our industry.

News & Events

Electronic Office Sponsors Local Benefit

Electronic Office staff and friends attended "Transformation Celebration," an Asheville Buncombe Community Christian Ministry (ABCCM) benefit to raise funds to support Buncombe County residents in need.

SEE ALL NEWS & EVENTS

Careers

We hire the best in the business.

At The Electronic Office, we take pride in the strength of our team. We are always looking for talented individuals who share our passion and values.

IT Hardware Technician I

The IT Hardware Technician I is responsible for handling first level support of service requests.  This relates to all technology, to include: workstations, printers, networks, and vendor specific hardware and software.

SEE FULL DESCRIPTION
IT Hardware Technician II

The Hardware Technician II is responsible for all onsite service and support needs for our customers.  This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, as well as some line of business applications.

SEE FULL DESCRIPTION
IT System Engineer Level I

The IT System Engineer Level I is responsible for handling second level support of service requests from our clients. This position can either be remote, onsite or embedded. This relates to all technology including workstations, servers, printers, networks, vendor specific hardware and software, as well as client specific line-of-business applications.

SEE FULL DESCRIPTION
IT System Engineer Level II

The IT System Engineer II is responsible for handling third-level support of service requests from our clients. This position can either be remote, onsite or embedded. This relates to all technology including workstations, servers, printers, networks, and vendor specific hardware and software, as well as line of business applications.

SEE FULL DESCRIPTION

We're recognized for our work.

2016
Top 501 Managed Service Providers

 

 

Recognized as one of the world's top 501 managed service providers

 

 

 

MSP Mentor 501 2016 Award
2015
Top 501 Managed Service Providers

 

 

Recognized as one of the world's top 501 managed services providers

 

 

 

MSP 501 2015 Award
2014
Top 501 Managed Service Providers
Recognized as one of the world's top 501 managed services providers

 

MSP Mentor 501 2014
2013
Top 501 Managed Service Providers
Recognized as one of the world's top 501 managed services providers

 

MSPmentor 501 2013
2016
Top 100 Vertical Market MSP

 

Honored as a top managed services provider in healthcare

 

Channel e2e 2016
2016
Gold Competencies
Identity & Access.

 

 

 

Electronic Office is the most recognized Microsoft partner in Western North Carolina.
Microsoft logo
2016
Silver Competencies

Midmarket Solution Provider, Identity & Access, Hosting, Devices & Deployment, Datacenter, OEM

 

Electronic Office is the most recognized Microsoft partner in Western North Carolina.

Microsoft logo
2009 - 2016
Premier Service Partner Award

 

This premier designation highlights Electronic Office as one of Lenovo’s best-in-class service and solution providers.

 

Lenovo logo
2015
Pioneer 250

 

Recognizing companies with a business model heavily weighted toward managed services and focused on the small and mid-size business market

 

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Contact

We’re here to help.

Address:

1257 Sweeten Creek Road
Asheville, North Carolina 28803

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