Hello readers!
It’s been a minute — not because we took a long August vacation but because Mailchimp shut down our email service. It’s a story worth sharing.
There are three lessons here:
- No matter how committed you are to your own cybersecurity, it’s still possible to get caught up in the cybersecurity mess of a 3rd party provider.
- Even an IT advisor like Electronic Office can never take our technology partners for granted. Services from an industry giant like Mailchimp can become inaccessible on a moment’s notice.
- Multi-Factor Authentication can save your account (according to TechTarget, it saved theirs) and we consider MFA an essential safeguard to any account, whenever available.
What Happened to EO Advisor?
In August, EO received notification that our Mailchimp account was “permanently suspended” without explanation. Our first inquiry came back like this:
IT SOLUTIONS
Experts in IT for Business
By partnering with Electronic Office, you get proven enterprise-level expertise previously unavailable to small and medium-sized businesses. We provide the security and stability for your IT environment so you can focus on driving your business, not worrying about technology. By establishing a reliable environment, pains associated with IT will be replaced by peace of mind knowing your systems always work.
Managed IT
Electronic Office's support plans offer a set of comprehensive IT management services at a predictable and affordable monthly cost. Our plans provide first-class IT support and a sophisticated set of IT management tools to ensure your systems are available when you need them.
Cloud Solutions
Electronic Office provides best-in-class cloud based IT solutions including Microsoft's Office 365 platform, data backup and recovery, antivirus and antispam, and voice solutions.
IT Security Solutions
Understanding network security can be complicated, but ensuring that your network is secure from malicious threats shouldn’t be. Protect your infrastructure from threats and compliance violations with powerful, easy-to-use solutions.
IT Assessments
Whether you're assessing your business's readiness for the cloud, evaluating staffing issues or looking to cut IT costs, the in-depth nature of Electronic Office's IT Assessments allow our staff to ensure that all your critical questions get answered.
Data Backup
With our backup solution, you can expect to have your data and applications protected, accessible and available quickly. We provide peace of mind knowing that you are prepared for anything with on-demand verification that your server and data have been replicated.
Enterprise IT Solutions
Large enterprises rely on The Electronic Office to give their IT Departments a competitive advantage. We have extensive experience supporting organizations with regional and global footprints. Rely on us for seamless IT support, no matter the size of your team or complexity of your IT environment.
INDUSTRY SOLUTIONS
Experts in Your Industry
When it comes to your IT environment, you’re looking for a professional service provider who can best support the health of your systems within your specific industry.
While our clients range in size, location, and level of complexity, our team of IT experts is well versed in a range of sectors, from healthcare practices to educational institutions. We can meet the needs of any established or growing business.
Healthcare IT
Our staff has a comprehensive understanding of HIPAA and HITECH requirements as well as the pros and cons of available practice management and electronic health record software. This expertise has helped us to build a client base that is 80% healthcare clients.
IT Solutions for Small & Midsize Businesses
Whether you’re an entrepreneur needing small business IT solutions or a CEO with dozens of staff under one roof, we can offer a set of comprehensive IT managed services that keeps your employees connected to one another and protected from security threats.
Professional Services
Your job isn’t IT support; it’s looking out for the best interest of your clients. Whether you’re an attorney, CPA, accountant, wealth manager, insurance agent, or engineer, you have people who count on you to keep their confidential information secure. We have experience protecting sensitive customer information so you can focus on meeting your clients’ needs every time.
Education & Nonprofits
As technology is ever-changing, so, too, are the ways in which it intersects with education and the nonprofit sector. We work behind the scenes to improve efficiency so your teachers and administrators can focus on what matters most. From campus-wide wireless solutions to cloud migration, we provide IT solutions for schools, nonprofit organizations, and other entities.
Local Government IT Services
Local governments and municipalities have many moving parts. Our team has passed extensive background checks and earned the trust of many departmental authorities to manage their technology. We maintain an expert knowledge base to support a range of entities, including cities and towns, sewer and water authorities, emergency services, and ABC Commissions.
Manufacturing
Innovative businesses like yours make Western North Carolina a premier place to visit and top place to live. Whether you build a product or foster an experience, our experts can keep your systems optimized and your data secure. We’ll eliminate the worries of downtime and allow you to focus on growing your business.
Our mission:
Be the trusted technology advisor of each client we serve.
Careers
We’re Hiring
We are looking for the next generation of talent that will embrace technology as a platform for better business and a better world.
At Electronic Office, we see technology as a strategic solution. We invest in our people so that their expertise in software and hardware is the best in the business – then we go farther. Careers at EO grow into opportunities to work with clients on strategic solutions.
We seek to find and hire diverse talent, backgrounds, and perspectives. We believe that technology can empower us to break down geographic, and cultural barriers.
We increasingly incorporate that mindset into our career opportunities, because understanding our clients to craft solutions that fit their needs requires us to bring more than one perspective to the table. Helping our clients develop hybrid solutions so that their employees can work from anywhere is one of our skills, we are applying that to our opportunities for new employees as well.
If this kind of opportunity excites you, please contact us.
CURRENT POSITIONS AVAILABLE:
IT Leadership
Electronic Office is the only technology adviser who has thrived across the entire arc of the digital information revolution. Dozens of our clients look to us as a committed partner who frees them from concerns about technology so that they can leverage good information every day. We solve problems and present opportunities with a passion for delighting our clients. We are not just fixing problems; we advise our clients about where and how to gain a strategic advantage.
Our History
Our Partners
The Electronic Office takes pride in partnering with best-of-breed organizations that share our values and commitment to excellence. These partners range from international enterprises to local small businesses, and all have been recognized across our industry.
We're recognized for our work.
Recognized as #42 in the world's top 501 managed services providers
Recognized as one of the world's top 501 managed service providers
Recognized as one of the world's top 501 managed services providers
Recognized as one of the world's top 501 managed services providers
Honored as a top managed services provider in healthcare
Electronic Office is the most recognized Microsoft partner in Western North Carolina.
Electronic Office is the most recognized Microsoft partner in Western North Carolina.
This premier designation highlights Electronic Office as one of Lenovo’s best-in-class service and solutions providers.
Recognizing companies with a business model heavily weighted toward managed services and focused on the small and mid-size business market
Contact
We’re here to help.
